Customers IDV

You can initiate the following identity verification via the Partner Portal:

• Enhanced Due Diligence (EDD)
• (Additional) Document Submission

Enhanced Due Diligence (EDD)

You can initiate an Enhanced Due Diligence (EDD) request for the verified individual or business customers who want to have higher activity limits via the partner portal by following these steps:

1. Log in to the Partner Portal and navigate to the Customers section.
2. Search for the customer on whom you want to perform EDD.
3. Click on the Actions and select Create Enhanced Due Diligence from the drop-down options:

4. Next, you will see the "Success" notification, and you can navigate to the newly created identity verification:

5. Now you have two options: either add the Inquiry ID to the following URL and ask your customer to navigate to it in the browser: https://withpersona.com/verify?inquiry-id=<your-inquiry-id>, or provide the Inquiry ID to the Persona component you have implemented in your product.

Document Submission

Similar to EDD, you can initiate a Document Submission link for customers who wish to submit any additional or supplementary documents for an ongoing KYC/KYB case. You can use the Partner Portal to create a case by following these steps:

1. Log in to the Partner Portal and navigate to the Customers section.
2. Search for the customer on whom you want to submit additional documents.
3. Click on the Actions and select Create Document Submission from the drop-down options:

4. Next, you will see the "Success" notification, and you can navigate to the newly created identity verification:
5. Now you have two options: either add the Inquiry ID to the following URL and ask your customer to navigate to it in the browser: https://withpersona.com/verify?inquiry-id=<your-inquiry-id>, or provide the Inquiry ID to the Persona component you have implemented in your product.

Equivalent API Requests

You can perform the same operation using the API requests:

POST /api/identity_verifications

{  
  "type": "kyc",  
  "method": "enhanced_due_diligence",  
  "customer_guid": "customer_guid"  
}

{  
  "type": "kyc",  
  "method": "document_submission",  
  "customer_guid": "customer_guid"  
}