What limits and minimums exist on the Cybrid Platform?

Learn about different limits and minimums on the Cybrid Platform.

Limits for US Customers

• Partners without reserve:
  • Individual customers without SSN:
    • $2999.99 rolling 24-hours limit
  • Individual customers with SSN:
    • $5k rolling 24-hours limit
    • $15k rolling 7-days limit
  • Business customers:
    • $15k rolling 24-hours limit
    • $50k rolling 7-days limit
• Partners with reserve:
  • Individual customers without SSN:
    • $2999.99 rolling 24-hours limit
  • Individual customers with SSN:
    • $15k rolling 24-hours limit
    • $50k rolling 7-days limit
  • Business customers:
    • $15k rolling 24-hours limit
    • $50k rolling 7-days limit
• Limits are per rail, so fiat transaction limits are independent from crypto transaction limits
• Also, limits are on a per currency basis, so limits on USDC crypto transactions are independent from limits on USDC_NPL crypto transactions
• Also, limits are on a per direction basis, so limits on funding deposit transfers are independent from limits on funding withdrawal transfers
• Also limits are also applied to book transfers on a per direction basis, so limits on book transfer to a customer are independent from book transfer from a customer.
• ACH transactions have an additional $6K per transaction limit

Limits for Canadian Customers

• Partners without reserve:
  • Individual customers without SIN:
    • $5k rolling 24-hours limit
    • $15k rolling 7-days limit
  • Individual customers with SIN:
    • $5k rolling 24-hours limit
    • $15k rolling 7-days limit
  • Business customers:
    • $15k rolling 24-hours limit
    • $50k rolling 7-days limit
• Partners with reserve:
  • Individual customers without SIN:
    • $5k rolling 24-hours limit
    • $15k rolling 7-days limit
  • Individual customers with SIN:
    • $15k rolling 24-hours limit
    • $50k rolling 7-days limit
  • Business customers:
    • $15k rolling 24-hours limit
    • $50k rolling 7-days limit
• Limits are per rail, so fiat transaction limits are independent from crypto transaction limits
• Also, limits are on a per currency basis, so limits on BTC crypto transactions are independent from limits on ETH crypto transactions
• Also, limits are on a per direction basis, so limits on funding deposit transfers are independent from limits on funding withdrawal transfers
• Also limits are also applied to book transfers on a per direction basis, so limits on book transfer to a customer are independent from book transfer from a customer.
• EFT transactions have an additional $6K per transaction limit

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Note: The rolling 24-hour and rolling 7-day calculations include non-business hours/days (i.e. evenings, weekends, holidays).

Minimums

• Deposits from external bank accounts have a $0.50 minimum
• Crypto trades have a $1.00 minimum, or the minimum to cover associated trading fees
• Internal book transfers have the following minimum:
  • Fiat: $0.01
  • Crypto: The base unit of the asset (for example, 1 Satoshi for BTC)

ACH Holds

• ACH Deposits are, by default, held for two business days unless a Partner Reserve has been provided
• For more details on Reserves and ACH holds, please see our Reserve Account guide

Crypto Custody Period

• Customer accounts may not hold crypto balances greater than $1000 for more than 48 business hours
• Cybrid monitors crypto balances on a weekly basis, and alerts partners when any customers have outstanding balance
• Partners must work with customers to remove the Crypto balance from the platform, either via on-chain withdrawal or conversion to fiat currency

High Net Worth Customers

• Customers who want to transfer more than our standard limits may apply for increased limits
• Applying for increase limits requires an Enhanced Due Diligence (EDD) process including, but not limited to:
  • Manual review of KYC
  • Manual review of all transactional history on the platform
  • Occupational details of the customer, including a recent pay stub
  • Documentation from customer declaring Source of Funds (SoF)
    • A description of the origin of the money used as part of a specific transaction, typically including (but not limited to) a bank statement no older than 10 days
    • Sources can include savings accounts, employment income, property sales, inheritances and gifts and other sources approved by compliance
  • Documentation from customer declaring Source of Wealth (SoW) - Required for one or more $50,000 transactions
    • A description of the origin of money the customer has collected over their lifetime, typically including (but not limited to) a bank statement no older than 10 days and investment statement no older than 30 days
    • Examples include investments, business income or ownership, employment income, family inheritances, and other sources approved by compliance
    • Note: SoF and SoW can overlap, however SoW analysis involves deeper investigation into a customers total wealth, and can take longer than SoF verification
• EDD is a more rigorous review process than a standard KYC / KYB, and may take several days or longer to complete
• The maximum limit that a customer can obtain is up to $50,000 per day and a maximum of $200,000 per month
• Cybrid does not support any transactions higher than $50,000 per day
• All transactions over $6k must be sent via wire transfer to Cybrid