User Agreement & Privacy Policy Update

Cybrid Technology Inc. is updating its User Agreement — the terms of service that govern the
technology and services Cybrid provides to partners and, through partners, to their end users.
Separately, U.S. federal privacy law requires Cybrid to provide a privacy notice to consumer
customers. Partners must notify their customers of both changes and update their app and sign-up
flow accordingly.

❗️

Two things are required, on two different clocks

Send the customer notice (see below) and update your app to reference the terms — then confirm
both are complete and send evidence to Cybrid. All items are due no later than September 1,
2026.

Send a notice to your customers

Send the notice below to your customers by email no later than September 1, 2026. If you
already have another customer email planned before that date, you may include this notice there
instead of sending a separate message.

✅

Required language

In 30 days, a new user agreement will take effect between you and our technology partner,
Cybrid Technology Inc. You can review the new agreement here: Cybrid User
Agreement. Unless you notify us otherwise, you'll be
bound by these updated terms — and by continuing to use our services, you confirm your
acceptance of them.

You can review the Privacy Policy and Privacy Notice here: Cybrid Privacy
Policy.

If you have any questions, please contact us.

You may adjust wording and tone to match the rest of your email — including translating it, or
matching your own brand voice — as long as the following survive in substance:

ℹ️

These four elements must remain, however you phrase them

1. A working link to the terms: https://cybrid.xyz/legal/user-agreement
2. The 30-day effective date, calculated from the date this email is sent to your customers
3. A statement that the customer will be bound by the updated terms unless they notify you that
   they want to stop using the services, and that continuing to use the services also confirms
   their acceptance
4. A working link to the Privacy Policy: https://cybrid.xyz/legal/privacy-policy-usa

Update your app to reference the terms

Once complete, your end users should be able to find and access the Cybrid User Agreement, and
your own Terms and Conditions and Privacy Policy, from within your app.

Gold standard: a sign-up checkbox

✅

Add a checkbox like this to your sign-up flow

• I agree to the [Your Terms and Conditions] and acknowledge the [Your Privacy Policy]

• Link "Terms and Conditions" to your own terms —
  https://cybrid.xyz/legal/user-agreement should be
  included in those terms.
• Link "Privacy Policy" to your own privacy policy —
  https://cybrid.xyz/legal/privacy-policy-usa should
  be included in that policy.

Minimum requirement

At minimum, the Cybrid User Agreement must be linked or otherwise accessible somewhere in your
app — for example in your Terms and Conditions, in account settings, or on a terms page reachable
after sign-up. The Cybrid Privacy Policy must be linked or otherwise accessible somewhere in your
app as well.

⚠️

Both sections are required — completing one does not satisfy the other

The customer notice and the app update are independent requirements. You need to complete both.

Send Cybrid confirmation and evidence

Once your customer email has gone out, send the following to [email protected]:

Related

Questions about this requirement? Contact [email protected] or [email protected].